Shipping policy
Thank you for shopping with us at VIP Home Gallery.
Order Processing
All items are carefully packed and shipped from VIP Home Gallery, Al Quoz, Dubai, United Arab Emirates.
Orders are processed within working days (Monday to Saturday, excluding public holidays).
Once your order is confirmed, our team ensures secure packaging to protect delicate home décor items during transit.
Delivery Time
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Estimated Delivery: 1–2 working days within the UAE.
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Deliveries are made during standard business hours.
Please note that delivery timelines may vary due to:
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Public holidays
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Natural calamities
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Government restrictions
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Social or regional disruptions
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Unforeseen courier delays
In such cases, we will inform customers of any significant delay.
Delivery Coverage
We currently deliver across all Emirates within the UAE.
If you require delivery to a remote area, additional delivery time may apply.
Shipping Charges
Shipping charges (if applicable) will be calculated at checkout and clearly displayed before payment confirmation.
Order Tracking
Once your order is dispatched, you will receive a confirmation message with tracking details (if available).
Important Notes
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Please ensure the shipping address and contact number provided are accurate to avoid delays.
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VIP Home Gallery is not responsible for delays caused by incorrect address details provided by the customer.
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Customers must inspect items upon delivery and report any damage within 24 hours.
Easy payment plans